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How can I update my Product images and price for an existing Promotion? Can I choose what image will show on the Deals page?

Even though our system collects new information for new products added to your account from Seller Central every 24 hours, the images and product information for existing products won't automatically refresh. 

But no worries! Updating this info yourself is pretty easy. 

You can do this from your Products page, by going through the following:

  • Go to your Products page and hover over the product you want to refresh
  • When you hover over the image you will see a blue circle with arrows, click on it and the request to Refresh the image will be sent

One important thing to mention is that once you refresh the images on the Products page, and if you had an active Promotion for this ASIN before, you may need to go back to the Promotions page and choose which image you want active from there. 

You can follow these steps for that:

  • Go to your Promotions page and look for the product you want to update
  • Click on the Draft or Published buttons depending on the Promotion status to edit it
  • Once the editor opens, please go to Step #2: Edit Listing. From there you will be able to select the image you want to be shown on the Promotion by clicking on the corresponding thumbnail: 

  • Lastly, click on Update at the bottom of that page for the new image to show on your Promotion when Shoppers browse the Deals page!

If you want to update the price to match Amazon's before re-listing the Promotion so the discount and final prices match on both platforms, you can do that by following these steps:

  • Go to your Promotions page and look for the product you want to update
  • Click on the Draft or Published buttons depending on the Promotion status to edit it
  • Next, click on Step #2: Edit Listing and there you will see the price box with a blue circle arrow to refresh it as needed:

PLEASE NOTE: Products need to be active on your Seller Central account for our system to be able to update any information.

If you have any issues, please email us at 

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